cancel
Showing results for 
Search instead for 
Did you mean: 

Why won't the ship the products east?

Scott
New Contributor II
I ordered an entire kitchen worth of cabinets back in the fall and recieved most of them back in October and have managed to acquire everything since, except the cabinet for over my refrigerator.  I have been checking consistently for this cabinet for months and it is never in stock in Ontario, let alone available for delivery.  I check online and there are around 500 in stock out in Alberta and British Columbia.  Why won't they ship some of these units to the rest of the country?  This is ridiculous.
 
#SEKTION
Wall top cabinet frame, white36x24x20 " (91x61x51 cm)
 
5 REPLIES 5

FJÄLLBO
Moderator
Moderator

Hej Scott,

 

Thanks so much for bringing your feedback to our attention. We sincerely apologize for the issues you’ve been facing while trying to purchase this product, especially considering that it’s one of the last items you need to complete your kitchen.

 

If you’d like to reply here with your postal code, we can check restocking times in your area.

 

Just let us know.

Scott
New Contributor II

I live in Kingston Ontario

Thanks, Scott! It doesn't look like there are any restocking dates right now. We recommend trying again in a few weeks. You can also check shipping availabilities by selecting the "Check delivery availability" option. We apologize for the inconvenience and thank you for your continued patience.


Found your solution? Simply click on Accept as solution to help others with similar questions!

Scott
New Contributor II

Well that didn't answer my question of why they won't ship products from the west coast to Ontario.  I can't be the only one wondering why there is an abundance of a product in one part of the country and zero in another, yet they won't distribute to the part of the country that has none.  

Sorry for the oversight, Scott! Our IKEA stores and warehouses all serve a certain region and do not service outside of them.


Found your solution? Simply click on Accept as solution to help others with similar questions!