One suggestion I have is to ensure you coordinate the warm/cool
"temperature" of all the lighting in the room/home. It really makes a
huge difference and is so much more beautiful than having them all be
different. It's the kind of thing you don't kn...
I was caught in that same loop, website says call, phone message says go
to website. Rinse and repeat.Frustrating. I ended up spending a very
long time on the phone with customer service trying to order the "spare
parts kit" only to find when it came...