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Articles

Delivery Issues

How do you get IKEA's attention on how unprofessional the delivery team is when they arrive at your home. I've never in my life witnessed anyone dealing with customers as bad as these people. First they refused to deliver to the proper area in our co...

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Tim by Visitor
  • 31 Views
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Replacement

Received my order. One dish chipped in transit. Any way to replace it?

Your delivery questions, answered 🚚

Once the thrill of clicking ‘check out’ on your shopping basket has passed, questions can start building about your IKEA order, like @JoM wondering if their parcel can be carried up to the second floor by IKEA delivery drivers (if it's safe for them ...

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Click and collect

There is a click and collect location in Windsor Ontario yet i am unable to find it as an option when i am trying to place a large order. how can i find it? it showed up a few weeks ago but not now.

avaahazee by New Contributor
  • 187 Views
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Delivery schedules

Hi there, I purchased few items when I went to ikea store. And requested a delivery for these items as I don't drive. Guys at delivery service scheduled it for 9-13 but all products were split into 3 orders, so now I needed to book elevator I my apar...

Minashu by New Contributor
  • 157 Views
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Resolved! Return used items after 4months.

Hi,I purchased Bed Mattress and Bed Frame (KLEPPSTADbed frame, HAUGESUND spring mattress)online in September and it's been about 4months. I opened items and have used them. I do not have the original packaging tho they are as clean as when they arriv...

0101 by New Contributor
  • 348 Views
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bulb not received

Hello. We didn't get SOLHETTA LED Bulb E12 450 Lumen. Our order *****Time order: 2022-12-15 4:31 PM

Resolved! Low Emissions Parking

Hi all, Are hybrids allowed to park in the low emission spot, or is it for plug in hybrids and EVs only?

Icccccc by New Contributor
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Delivery to Newfoundland

I live in Newfoundland. Can anyone tell me why I'm no longer able to get stock that's available in Halifax delivered here? What happened? 

Shipping Boaxel Brackets

I have a large order of Boaxel products still being shipped. At time of order the brackets were out of stock. They are now in stock but not available for delivery. The closest Ikea is a 9 hour drive away!! How can I get the brackets??

FarAway by New Contributor
  • 350 Views
  • 3 replies
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