Want to escalate a complaint
I want to escalate an issue. I have been waiting for refund for more than 15 days. Please share the escalation contact or let me know how can I raise a complaint?File number: 27565627Return Order: 431530203
Articles
Purchase history Family card-- needed for Warranty
is there a way that ikea can see purchases on our ikea family card. i am only able to see up to 2020. I purchased a microwave in 2018. @moderator edit.been thru all my possible bank statements and we purchased it with gift cardsmy car was stolen and ...
Resolved! Old malm dressers recall
Hi, I just found out about the malm recalls, and I have two malm chests that even with the new anchor kit cannot be anchored, because they are by the window. I'm now worried about them tipping over. Can I still return them for a refund if I have the ...
Nattjasmin Sheets price change and product discontinued?
I hope this all makes sense:I bought Nattjasmin Queen Size sheets in Sept for $59.99. Liked them so much I bought 2 sets of double sheets for child's bed shortly afterwards. We never opened one of the packs so last week I wanted to return or exchange...
BESTA Component Damaged on Arrival
Hi, I ordered a BESTA tv storage units for CAD $399 and one of the components (the middle of the front side of the top panel) arrived damaged. When my order got delivered, the delivery driver put the piece down in my apartment with the damage facing ...
Does ikea offer pickup for returns of large items?
Hi, I bought a mattress 2 months ago and unfortunately it isn't comfortable and I want to return it. Except the mattress is too heavy to carry and to pack that i don't know how to return it in-store. Does ikea have an online return process like most ...
Exchanging one out of 2 boxes (does it work)
Hi, I got a HEMNES (Bookcase) bookshelf for Christmas and the item comes in 2 boxes. When I opened the smaller of the boxes, I discovered a board was already partially busted so I want to exchange it. But do I have to drag both boxes back to Ikea or ...
Resolved! Return used items after 4months.
Hi,I purchased Bed Mattress and Bed Frame (KLEPPSTADbed frame, HAUGESUND spring mattress)online in September and it's been about 4months. I opened items and have used them. I do not have the original packaging tho they are as clean as when they arriv...
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