I noticed a charge on my account for Ikea.ca/ Ikea Burlington that was not a charge I had placed. I have already cancelled my cards, disputed the claim, etc. I am on top of it. Ikea is one of the only successful charges I have to work with to report this person. I reached out and tried to get some information and the person I spoke to was absolutely no help.
I work in ecommerce and I know they can see order history and look up transaction ID's etc. This person didn't ask me for ANY information and told me to go to the store or to call the call center. Why would going to a retail store tell me information about an order placed online? Has anyone experienced this? What do I do since Ikea doesn't care?