Slat bedframe problem

[saeed94]

Hello there.

I purchased a QUEEN size SONGESAND bed with the recommended Luroy slats for Queen size. The problem is they are far longer, not fit and fall through. What can I do? I attached the picture.

I think that you sent the wrong slat size.

[Snevyl]

Hej @saeed94,

Thanks for your post, and welcome to the community. We're sorry for the issues you are experiencing while installing your bed. Nonetheless, we can definitely help you and suggest you send us more details along with your order number on either Facebook, Twitter, or Instagram so we can get a better look.

[saeed94]

I sent a message with my order number on Instagram. In the above message, I sent pictures and explained the problem. What is your meaning about more details?

[FJÄLLBO]

Thanks so much for following up. We’ll get back to you on Instagram as soon as possible to get this resolved!