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paddles123
New Contributor

Repairing a Tobias chair?

We have six chairs and 4 of them have a crack starting at the bottom of the seat.  I placed clear tape on the crack to stop or slow the cracking and to make sure no one’s was pinched … down there..😳. Looking to see if there is a better fix or an exchange program for these chairs? Any thoughts would be great. 

3 Replies 3
FJÄLLBO
Moderator
Moderator

Hej,

We’re so sorry to hear about the issues you’re facing with the TOBIAS chairs. The only way to retrieve a replacement would be under the product’s 365-day warranty.

If the product was purchased within this timeframe, we welcome you to visit your nearest IKEA location with your proof of purchase so we can take a look for you.

Unfortunately, if the product has passed the return period, we can only recommend purchasing a replacement at this time.

We sincerely apologize for any inconvenience caused.


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Is there a repair method to be used on the chair? I know lots of complaints about the chair? 

Great question,  @paddles123. Unfortunately, there are no official repair methods for this sort of damage at the moment. 


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