Overflow Ring Cover - Product Code

[AAC]

Hi,

I was wondering how I can get a hold of a new overflow stainless/plastic ring cover from Ikea for a bathroom ceramic sink. We had an issue with ours as the person who installed it never put sillicone, so every time we would fill the bathroom sink too much we would get a flood underneath the sink in our cabinet. We then realized what the issue was and when we tried pulling out the ring cover, we really damaged and it and now we need a new one. 

I know Ikea says we can order parts from their website by using the product codes that are in the installation manuals, but all the installation guides I read online do not provide the product numbers for parts. 

If I could at least know what the product number is for the overflow ring cover, I could maybe try to order it through the online tool and get it delivered to my house. 

Thanks for letting me know.

A-A.C 

[AlvynA]

Hi  @AAC, Thanks for letting us know. We're very sorry to hear that. Kindly write back to us with the article number of the item you're referring to and we will do our best to help. 

[AAC]

Hi, I believe the item number for the sink would be 5489L003L0974.

Thanks in advance for your help. 

[FJÄLLBO]

Thanks for following up! Unfortunately, this number doesn’t correspond with our system. The product article number is an 8-digit code specific to that product.

We look forward to your reply.

[AAC]

Here is the sticker with the bar code for the sink we bought about 5.5 years ago. 

[FJÄLLBO]

Thanks for following up! Unfortunately, we can’t identify any information on this sticker that helps us identify this particular sink.

If you don’t have the product name or article number (perhaps from the proof of purchase?), please send us a full picture of the sink so we can try and track it down.

We look forward to your reply.

[AAC]

 here it is. 

[AAC]

 all I need is this piece. So if this is a piece that is universal, how do I go about getting a new one ? It's the overflow ring cover that connects into the plumbing. 

[AlvynA]

Thanks for the pictures,  @AAC ! Would you happen to know if this ring cover has a 6-digit part number in the item's assembly guide?