Missing Refund

[MSharp]

I was told my refund for an online purchase was processed May 14. It's been 7 business days but I still haven't received my money back. Any suggestions? There seems to be no real support or contact options at all.

[smnc]

The contact stuff is a bit of a labryinth, but if you go to this page: https://www.ikea.com/ca/en/customer-service/support/ 

Then go to:

• Returns, refunds, delivery issues, and missing Items
• Returns
• Start chat with co-worker

That should get you to someone who can help!

[FJÄLLBO]

Hej MSharp,

Thanks for reaching out! We’re sorry to hear about the issues you’ve been facing while trying to contact us.

On top of what @smnc suggested, we’d recommend reaching out on one of our social media platforms (Facebook, Twitter, or Instagram). We’ll get back to you as soon as possible!

We look forward to getting this resolved.