Loveseat & Sofas - Broken Springs / Arms

[RPeacock]

Have purchased a number of IKEA loveseats / sofas over the years.  They look good and the material tends to wear well but I have noticed that they seem to not hold up very well over more than a few years in any points of stress (i.e. seat / arms).  We are small to average sized people and gentle with the furniture so is this simply due to design / quality of parts?  Any recommendations or experience with this issue?  Does IKEA provide a fix for these recurring quality problems?

Any help is appreciated.

KLIPPAN (Loveseat) 

[Snevyl]

Hej @RPeacock,

Thanks for reaching out, and welcome to the community! We're truly sorry for the issue you've experienced with your KLIPPAN (Loveseat) and that it's in such a condition. The best way to get assistance for a quality issue would be to contact our support channels on Facebook, Twitter, or Instagram. You can also call us at 1-866-866-4532. We would be more than happy to look into this.

[Snevyl]

Thanks for reaching out, and welcome to the community! We're truly sorry for the issue you've experienced with your KLIPPAN (Loveseat) and that it's in such a condition. The best way to get assistance for a quality issue would be to contact our support channels on Facebook, Twitter, or Instagram. You can also call us at 1-866-866-4532. We would be more than happy to look into this.