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RPeacock
New Contributor

Loveseat & Sofas - Broken Springs / Arms

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Have purchased a number of IKEA loveseats / sofas over the years.  They look good and the material tends to wear well but I have noticed that they seem to not hold up very well over more than a few years in any points of stress (i.e. seat / arms).  We are small to average sized people and gentle with the furniture so is this simply due to design / quality of parts?  Any recommendations or experience with this issue?  Does IKEA provide a fix for these recurring quality problems?

Any help is appreciated.

KLIPPAN (Loveseat) 

2 Replies 2
Snevyl
Moderator
Moderator

Hej @RPeacock,

Thanks for reaching out, and welcome to the community! We're truly sorry for the issue you've experienced with your KLIPPAN (Loveseat) and that it's in such a condition. The best way to get assistance for a quality issue would be to contact our support channels on Facebook, Twitter, or Instagram. You can also call us at 1-866-866-4532. We would be more than happy to look into this.


Found your solution? Simply click on 'Accept as solution' to help others with similar questions!
Snevyl
Moderator
Moderator

Thanks for reaching out, and welcome to the community! We're truly sorry for the issue you've experienced with your KLIPPAN (Loveseat) and that it's in such a condition. The best way to get assistance for a quality issue would be to contact our support channels on Facebook, Twitter, or Instagram. You can also call us at 1-866-866-4532. We would be more than happy to look into this.


Found your solution? Simply click on 'Accept as solution' to help others with similar questions!