Thanks for reaching out, and welcome to the community! We're truly sorry for the issue you've experienced with your KLIPPAN (Loveseat) and that it's in such a condition. The best way to get assistance for a quality issue would be to contact our support channels on Facebook, Twitter, or Instagram. You can also call us at 1-866-866-4532. We would be more than happy to look into this.
Found your solution? Simply click on 'Accept as solution' to help others with similar questions!