Kids Kitchen

[CVRTIS3718]

Hi there, 

We assembled or DUKTIG Kids Kitchen, but a screw pierced through the other side of the microwave door. Is there a way to purchase a replacement part for just the microwave top part of the kitchen instead of buying a whole new kitchen set? I can't find the link or service on how to do it? Thanks!

[FJÄLLBO]

Hej,

Thanks so much for reaching out! We’re sorry to hear about the issues you’ve been facing with this product.

We can recommend going back to your nearest IKEA location with your proof of purchase and the damaged part so we can look into getting it swapped out for you.

We hope this information helps.

[CVRTIS3718]

Thanks for writing back. Would we bring in just the one panel from the kids kitchen? We don’t need to replace all of the item, just the one part?

[Ruby]

Hej, 

Thank you for your reply, as my coworker responded in the previous post, you only need to bring your proof of purchase and the damaged part so we can look into getting it swapped out for you. 

We hope this information helps.