11.01.2023
13:05
- last edited on
11.01.2023
18:20
by
Snevyl
Hello, I received a Refund card by email yesterday. I used $200 and $20 gift cards, but only $153.92 returned to me. Can you tell what happened to this?
My Invoice total price is $472.61, so I used gift cards for $220 and used credit card $256.51. and I just checked I got $256.51 was refunded in my credit card. But for gift cards, only got $153.92. I paid $220 with gift cards, and where is rest $66.08?
I already contact with Tweeter and Facebook IKEA teams and phone call to service center, but they couldn't help with this.
12.01.2023 18:34
Hej! I am sorry to hear about this and truly apologize for the inconvenience caused.
Unfortunately, as much as I would love to help here, I will have to direct you to one of our customer support channels for assistance, as we do not handle such a matter on this platform. Kindly reach back to us on either Twitter (IKEACanada or IKEACASupport) or Facebook (IKEA Canada).
I appreciate your understanding and truly hope this gets resolved for you.