Delivery update

[GTL]

My delivery update is stuck on "we are packing your order". The delivery is estimated for today between 9.00am and 5.00pm but the update has not changed. Has anyone encounter this before?

[FJÄLLBO]

Hej,

Thanks so much for reaching out. We’re sorry to hear that your order is delayed.

If your order is set to be delivered between 9:00 a.m. and 5:00 p.m., it’s coming via FedEx parcel. These delivery dates are preliminary, given varying postage delays for parcel orders. We kindly ask that you allow 5-7 business days for the order to arrive. If it still doesn’t arrive by this timeframe, please reach back out to us.

We thank you for your ongoing patience.