Delivery schedules

[Minashu]

Hi there,

I purchased few items when I went to ikea store. And requested a delivery for these items as I don't drive.

Guys at delivery service scheduled it for 9-13 but all products were split into 3 orders, so now I needed to book elevator I my apartments for 1-3 and I can't reschedule all my orders for that time but only one...how can I change it and be sure that all items will arrive together at the time frame I need?customer service agents are hard to reach in chat or calls and delivery day is 28 December...

[FJÄLLBO]

Hej Minashu,

We’re so sorry to hear about the issues you’ve been facing with your order! I’d recommend reaching out to our customer service channels on social media (Facebook, Instagram, or Twitter). We’ll get back to you as quickly as possible!

We look forward to hearing back.