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Aurdal Collection has completely disappeared

Garybet
New Contributor

Hi Community and Ikea,

I literally just bought a full Aurdal ward-robe yesterday and now impossible to find it on the website. I'm missing 2 pieces that I was hoping for will get back on stock but now it looks like the collection has disappeared. Someone can help? Without the 2 missing pieces, we can't build the ward-robe.

 

3 REPLIES 3

smnc
Contributor II

Due to the massive supply-chain issues, I know Ikea has been temporarily pulling some products from the website, with the plan being to return them once stock levels stabilize a bit.

When you say you're "missing 2 pieces", do you mean you're missing hardware parts from the wardrobe components you purchased, or that you didn't purchase all the components for your particular combination?

Garybet
New Contributor

Hi SMNC, thank you for your answer. We are missing the 2 wall fixtures, that we couldn’t order due to put of stock issues. Now we have the whole wardrobe but cannot fix it because we’re missing the 2 metal pieces to plug it to the wall. And what a surprise to come back to the website and see that the whole collection has disappeared 😅 ok we’ll check later or find another solution. What a crazy thing to sell a product that no one can actually fix…

smnc
Contributor II

Ah! The wall rails? They're definitely important 😅

Well, if you're stuck there's always eBay as an option. It'll definitely cost you more to buy from a third-party reseller, but it's at least an alternative:
https://www.ebay.ca/sch/i.html?_from=R40&_trksid=p2334524.m570.l1313&_nkw=aurdal+suspension+rail+-cl...