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Pax series of wardrobes

New Contributor

I would like to suggest to your company about the suspension of sales of your Pax series of wardrobes for a period. Under in short supply of various parts circumstances to know how much manpower and material resources and time are wasted to put together a complete wardrobe? Don’t you guys feel like it puts a lot of pressure on your company's front-line employees? Those with me who arrived at the info desk at almost the same time all asked the same question . I saw there were still 5 in stock at 9:45am this morning, and I rushed from Brossard to the branch on the Montreal but was told that all 5 were bought when the door opened at 10:00am 😤. In the case of tight supply, don't you take some measures (ex: restrict purchases or reserve) so that it is fair to other customers? 😡




Thanks so much for bringing this to our attention. We cannot begin to apologize for the extended delays you’ve been facing while trying to source our PAX products.

While we are currently doing our best to keep shelves stocked despite ongoing supply/shipping delays, we understand that our customers have been facing issues with trying to purchase larger quantities of products.

Please note that we’ll be forwarding your feedback internally so we can take a closer look into the situation as we work to get products out as soon as possible.

Once again, we sincerely apologize for the issues you’ve been facing and we thank you for bringing this situation to our attention.

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